Understand the request pipeline

The pipeline is the shared status of a project, not a private to-do list. A status change can affect client communication, booking proposals, deposits, and later actions, so review the preview before confirming it.

Statuses

• New — received and not yet reviewed.
• Reviewing — you are actively assessing the project.
• Accepted — you want to move forward; this is not yet a booked appointment.
• Proposed — one or more appointment options have been sent.
• Booked — the client accepted a valid slot and the booking is recorded.
• Rejected — you decided not to continue.
• Snoozed — temporarily hidden from the active view; Stenz remembers the prior eligible status.

A reliable review habit

1. Open the request and read the submitted fields and safe media preview.
2. Add private notes for yourself; they are not a client message.
3. Move the request to Reviewing while you decide.
4. Choose Accepted or Rejected only after checking the notification preview.
5. For accepted work, propose conflict-free slots before marking anything booked.

Caution

A status is not a payment receipt. Check the deposit and booking records separately before assuming a project is secured.

See the detailed requests workflow and calendar and bookings.